How quickly can someone look at my furnace?expand_more
Outside of cold snaps, one to three days is typical. During a hard freeze every shop in Clark County triages by household — no heat with young children or elderly residents goes first. If you have any heat at all, say so honestly; it helps the dispatcher put the right people first.
Is a heat pump a good fit for Vancouver's climate?expand_more
Generally yes. Winters here sit in a range where modern heat pumps hold efficiency well, and the same equipment covers summer cooling. The main caveats are electrical capacity in older panels and whether your existing ductwork can move the required air.
Why is my upstairs so much hotter than downstairs?expand_more
Usually duct design rather than equipment. Split-levels and two-stories here often lack adequate return air upstairs, so conditioned air can't circulate. Balancing dampers, adding a return, or sealing attic ducts fixes more of that than replacing the condenser will.
How often should the system be serviced?expand_more
Once a year for a gas furnace, twice for a heat pump since it works in both seasons. Filter changes matter more than people think, especially in summers with wildfire smoke drifting into the Columbia corridor when systems run constantly on recirculation.
Does a repair need a permit?expand_more
Component repairs generally don't. Replacing the equipment, changing gas piping, or adding a new system does. Your contractor should handle the filing and the inspection, and you should be able to see the permit number.